Fleet supervisor reporting a vehicle issue on a phone beside a delivery van

Roger / Your Slack reporting assistant

A Slack message.
A repair report.
Nothing lost
between them.

Roger is our AI issue-reporting bot in Slack. It picks up problems your drivers report, asks clarifying questions, and records the details in Nova Fora for fleet review.

Follow one report,
from the channel to the fleet.

A tire needs attention. The message has a photo and mileage, but no van number. Here’s what happens next.

01 / 05Someone spots a problem.
FFleet OperationsSlack
# van-careMessages
JL
Jordan Lee

Front right tire tread is low. Mileage 48,260.

Illustrative tire inspection photo👀 1
Thread1 reply
R
RogerAPP

Thanks for the report! One quick thing:

Which vehicle is this? (the fleet ID, e.g. CV4 or 17)

JL
Jordan Lee

Van 24.

R
RogerAPP

Defect filed for Van 24: front right tire, low tread.

01 / In the same thread

Missing details?
Roger asks.

A report may need a vehicle number or more information about the problem. Roger follows up where the conversation started. Reports that cannot be qualified go to the team for review.

02 / Between inspections

Another set of eyes.
Not a replacement.

Your repair shop can inspect the van and document the work it needs. Roger brings in the issues your team spots during the day, with the original message and supporting details together.

Included with Nova Basic

Keep the conversation.
Lose the retyping.

Talk to DFS